Covid-19 update

A message for our customers

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A special message to our community

To our Scotch & Soda family,

Our thoughts and hearts go out to those people around the world impacted by the novel coronavirus (COVID-19). We are committed to doing what's best for our customers, our associates, and the public. With the guidance of public health officials and government agencies, we are starting to reopen select US stores. Visit here for specific details about your local store re-opening. We care about the health and safety of our community in which we operate and we cannot wait to welcome you back in our stores the moment it is safe again for you to come and visit us.

In the meantime, our web store remains open 24/7 at www.scotch-soda.com with an increased support system to better serve you during these difficult and uncertain times. Our mobile App also remains open and we will continue to be there for you in our social channels as well, hoping to inspire you and bring some distraction and happiness during this unprecedented time.

Although we recognize the coming days will be challenging, we are grateful for your support today and everyday. Stay safe, stay healthy, and together we will get through this.

The only way to stop the virus is by doing it together!

Stay healthy and safe!

Your Scotch & Soda team.


Shipping update

Momentarily, orders may be delayed due to important health and safety measures in place at our distribution center. The situation is ever evolving, and we will continue to communicate any operational changes to you.

For current shipping restrictions or delays we suggest to visit your chosen carriers’ site to check the latest updates regarding delivery in your area by clicking the below link:

FedEx

https://www.fedex.com/en-us/service-alerts.html

We are temporarily not shipping to the following zip codes in Chicago: 60615, 60653, 60619, 60649, 60620, 60621, 60636

Many thanks for your understanding in these challenging times. If you still have any questions, visit our contact page, we're always happy to help!


Returns

Returns online

For all online purchases placed between March 17, 2020 and June 23, 2020, we have temporarily extended our returns to 90 days. All orders placed after June 23, 2020, our standard 30 day return applies. A return shipping fee of $7.95 will also be deducted from your refund amount for using the return label provided.

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