Covid-19 update

A message for our customers

Dear Scotch & Soda customer,

The health and safety of our customers and employees is always our number one priority.
We follow strict guidelines from national authorities to protect and ensure everyone's health. Our stores are open and you can shop online as usual. Visit us at www.scotch-soda.com and via social media, where we have an increased support system to help you when you need it.

If you have any questions, you can contact our customer service.

Be safe,

The Scotch & Soda team


Donation: The Hunger Project

From May 2020 onwards we will be supporting The Hunger Project. The Hunger Project is a global, non-profit organisation committed to the sustainable end of world hunger. Their vision is a world where every woman, man and child lead a healthy, fulfilling life of self-reliance and dignity. By investing in women and men living in remote rural villages in Africa, South Asia and Latin America, so that they can lead their own communities out of hunger and poverty. Due to the COVID-19 pandemic we will see more than a quarter of a billion people suffering acute hunger by the end of the year, according to new figures from the annual Global Report on Food Crises. If we all come together, we can make a difference.

The donations will be calculated on the basis of the selling price in EUR of items of the following styles including VAT and excluding transport costs via Scotch & Soda’s official webstores, excluding the webstore of Australia:

20% of sales on ‘Born to Love’ sweaters outlet collection

50% of sales on ‘Wardrobe Heroes’ selected items

Update shipping & delivery

There is a possible delay of 1 – 2 days in shipping and delivery of orders. We will continue to monitor and communicate updates if/ when available. Check with your chosen carrier at the links below for the latest updates on delivery in your area.

For current shipping restrictions or delays we suggest to visit your chosen carriers’ site to check the latest updates regarding delivery in your area by clicking the below link:

PostNL

https://www.postnl.nl/en/customer-service/coronavirus/statement/

UPS

https://www.ups.com/nl/en/service-alerts

Many thanks for your understanding in these challenging times. If you still have any questions, visit our contact page, we're always happy to help!


Returns

Returns online

For all online purchases we’ve extended our returns period to 60 days.