Complaints

Scotch and Soda strives to deliver high quality products and services. If for any reason you may have a complaint, you can contact us by phone, post or e-mail.

Please address to:
Scotch and Soda e-commerce B.V.
Jakobus Spijkerdreef 20-24
2132 PZ Hoofddorp, The Netherlands
Phone: 0031 (0) 23-5677663 (monday till friday 9.00 - 18.00)
E-mail: consumercare@scotch-soda.com

If we do not offer a proper solution for your complaint, you can also forward your complaint to a licensed dispute resolution body via the European ODR Platform: http://ec.europa.eu/consumers/odr/. We are not obliged to cooperate to an alternative dispute settlement.