Order by 16/12 for delivery before 24/12

Delivery

Home Delivery
We ship our parcels with UPS throughout Switzerland. Your package will be delivered within 2-4 working days after you place an order. Once the order is dispatched you will receive a tracking link in your shipping e-mail. With the link you can follow the status of your parcel. Occasionally the carrier will send you e-mail notifications to keep you updated with your shipment. If you are not around at the time of delivery of your parcel, the carrier will leave a calling card or sends you an e-mail telling you how/where to collect or receive your package. A signature may be required on receipt. Alternatively on some occasions the carrier will try 1 or more times to deliver the package. If the final delivery attempt is not successful, the shipment will be returned to the sender, and we can't re-send your package.

Pick-Up Point
You can also choose to deliver the package directly at a pick-up point in your area.

Change delivery address
Please note that we cannot change a delivery address once the order has been shipped. There are several options available per postal carrier to change your address. We will not ship your package again if it returns to our warehouse.

Import duties
Your order will be shipped from The Netherlands. You need to pay import duties and fees upon delivery with UPS.
*Please note: If you place an order below 140 CHF, shipping costs of 10 CHF will be charged. The shipping costs are excluding import duties & taxes. These costs may be charged upon delivery.

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