Delivery

Shipping update

Momentarily there are no restrictions in delivering your order. The situation is ever evolving, and we will continue to communicate any operational changes to you. Thanks to the amazing help from our carriers, we are currently still able to ship orders to you within given time frames.

For current shipping restrictions or delays we suggest to visit your chosen carriers’ site to check the latest updates regarding delivery in your area by clicking the below link:

bpost

https://press.bpost.be/coronavirus-covid-19--bpost

PostNL

https://www.postnl.nl/klantenservice/algemene-vragen/coronavirus/

Many thanks for your understanding in these challenging times. If you still have any questions, visit our contact page, we're always happy to help!

Your package will be delivered within 1-2 working days after placing the order. We ship our packages with PostNL and UPS.

A signature may be requested upon receipt of your package. If you are not at home to receive your parcel, the relevant carrier will leave a note with information on how and where you can pick it up. Via the track n trace added to your e-mail with the shipping confirmation, you can keep a close eye on your parcel and its status. It is possible that the carrier in question will try twice more to deliver your parcel.

If the final delivery attempt isn’t successful, the shipment will be returned to the sender and we can't re-send your package.

Please note that we cannot change a delivery address once the order has been shipped. There are several options available per postal carrier to change your address.